Doll Repair and Doll Restoration Professional

Free quote for doll repair or custom doll services.  How does it work? 

Although you can use the provided form to get a “QUICK QUOTE” of how much it might cost for  repair or restore of your doll, in order to take advantage of our service you will be provided a complete written quote. It is only after completion and written acceptance of this detailed quote that your project will move forward in the doll repair and doll restoration process.

The first step is a conversation, via email or telephone discussing your project in detail and answering additional questions you may have about our company and our experience.

Discussion of the project follows with a detailed overview of the restoration process and how it relates to your project.   During this conversation a preliminary estimate may be mentioned for your consideration. 

An essential part of an accurate quote for restoration is the physical examination of the doll. In order for that to happen, good photos of your doll in existing condition is important.  You may send the photos via the internet for discussion about your project to be more complete.  You may send your doll(s) by insured via USPS, UPS or Federal Express to Antique Child.  Each of these carriers utilizes bar code tracking so it is uncommon to loose a package.  You should keep a copy of your photos, remove the wig and clothing if they are not to be worked on and keep them.

All shipping  to and from is under the obligation of the doll owner.

Upon receipt of the doll, a detailed examination  will occur, including additional arrival photos.  A line-item quote for restoration will be tabulated and  sent to you for review. Each line item on the bid is to be authorized by you, signified by your initial on each line item.   You need  to  keep a copy of the bid and send a signed copy to Antique Doll before any restoration can  begin.  An email authorization of each item is also acceptable as a contractual agreement to the work you want done and the cost.   In the rare case that, after reviewing the bid, you choose not to move forward with the restoration, the doll will be returned at your expense.

At the completion of the restoration, you will be notified with a copy of the invoice and photos of the completed project for your approval.   Most projects are tendered through PayPal pay request, check or money order.  The doll(s) and/or clothing*  will be sent following payment in full.   In the event that the client is unable to meet the financial obligations of the completed, approved project,  a 30 day grace period in allowed in which the transaction may be completed.  In the event 30 days laps without restitution, the doll(s) etal. become the property of Antique Child Doll Restoration to disperse to recover expenses incurred for work completed. 

There is no refund on custom clothing due to the unique nature of the order. Exchange is at the discretion of Antique Child personnel.